Refund Policy

The Professor sells digital education products, books, templates, checklists, toolkits, and training resources. Because many products are delivered digitally, refund eligibility depends on the type of product purchased.

Digital Downloads

Digital downloads, templates, checklists, PDFs, and toolkits are generally non-refundable once access has been delivered or the file has been downloaded.

If you experience a technical issue accessing your purchase, contact us and we will help resolve the issue.

Courses and Workshops

Refund terms for courses, workshops, or live training may vary by product. Any specific refund window or cancellation policy will be listed on the product page or checkout materials when applicable.

Duplicate Purchases

If you accidentally purchase the same product more than once, contact us as soon as possible so we can review the order.

How to Request Help

If you have an issue with an order, download, or product access, please contact us with your name, order number, and the email address used at checkout.

Educational Disclaimer

Products from The Professor are educational and operational training materials. They are not legal, tax, financial, securities, or investment advice. Property management laws, landlord-tenant requirements, licensing rules, fair housing obligations, and procedures vary by state and locality.